There are many help desks, not only at Ritsumeikan, but in the towns that you live in as well. We have listed some of the main ones for you:
<Ritsumeikan University>
・Student Support General Guide: http://www.ritsumei.ac.jp/drc/sougou/en/detail/
・International Center: Form for Inquiry/Submit
<Municipal Help Desks>
・Kyoto City International Foundation: https://www.kcif.or.jp/web/en/livingguide/
・Shiga Intercultural Association for Globalization: http://www.s-i-a.or.jp/en/qa
・Ibaraki City: https://www.city.ibaraki.osaka.jp/kikou/shimin/bunka/menu/Foreigners/